Account Manager & System Implementator - Education Technology (SFT)

Join Sentra Vidya Utama as an Account Manager & System Implementator and play a pivotal role in transforming education through cutting-edge technology solutions. This dynamic position combines client relationship management with hands-on system implementation to support educational institutions in Surabaya. You'll be at the forefront of leveraging technology to enhance learning experiences and operational efficiency.

At Sentra Vidya Utama, our mission is to empower educational institutions with innovative technology solutions. As an Account Manager & System Implementator, you'll work closely with clients to understand their unique needs and deliver tailored solutions using tools like Moodle, Google Workspace for Education, and other educational technology platforms. This role offers a unique opportunity to grow both professionally and personally, with a focus on continuous learning and development.

In this role, you'll spend your days managing client relationships, conducting system implementations, and providing ongoing support. You'll collaborate with cross-functional teams to ensure seamless integration of technology solutions, and you'll have the chance to work with a diverse range of educational institutions in Surabaya.

📋 Tanggung Jawab Pekerjaan

• Manage client relationships, ensuring high levels of satisfaction and retention.
• Conduct system implementations using educational technology platforms like Moodle and Google Workspace for Education.
• Provide ongoing technical support and training to clients.
• Collaborate with cross-functional teams to ensure seamless integration of technology solutions.
• Monitor system performance and make recommendations for improvements.
• Stay up-to-date with the latest trends and developments in educational technology.
• Develop and maintain strong relationships with key stakeholders.
• Contribute to the growth and success of Sentra Vidya Utama.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in a similar role, with a strong background in educational technology.
• Proven experience with educational technology platforms like Moodle, Google Workspace for Education, and other relevant tools.
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
• Certifications in educational technology or project management are a plus.
• Fluency in English is required.
• Experience working with educational institutions in Surabaya is a plus.

🛠️ Keahlian

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